Questions & Answers


FAQ Frequently Asked Questions Q&A
 

What is the Ignik Performance Promise?

Ignik makes products that work. If you have a problem with an Ignik product, let us know and we will make it right. Ignik stands behind what we design and offer. When things are less than correct, we will repair, replace, or refund, whatever it takes to make things right. 

Gas Growler & Gas Growler Deluxe

Why are Green Propane Bottles so Bad?

Disposable propane bottles are a waste of resources. They only hold enough propane to heat for an hour or so. They are heavy, relative to the amount of heat they produce. They rust and stain your boat, car or tent, and you end up carrying dead soldiers a lot longer than you would like sometimes.  And the one thing they should be good at--throwing them away—isn’t even that easy. Some waste facilities don’t want them. Others want you to puncture them. With what? Meanwhile the marine and RV industries use easily refillable DOT certified tanks. The Gas Growler takes the same trusted technologies and customizes them to make them easy to fill, carry, and store.

 

How do you know that the Gas Growler saves 100’s of Green Bottles from going to the landfill?

The math is pretty simple. If you do only 40 hours of heating a year, that takes about 40 green propane bottles. The Gas Growler is certified initially for 12 years. So 12 x 40 = 480. If you are a commercial guide, running a heater in your drift boat, that’s a lot of green cans to haul around or throw away. Many guides run their heaters 4 hours a day, 7 days a week during fishing season. That’s 100s of propane bottles per season. They need Gas Growlers, and so do you!

  

How much fuel does the Gas Growler hold?

One full Gas Growler is equal to about 5 disposable propane bottles.  That means you get 5 times as much heat, or 5 times as many meals. And no single-use bottles to throw away.

 

How much is refillable propane versus disposable propane bottles?  

Your local price may vary, but if you cook or heat much, the math looks something like this:  Fill up one Growler with 1.2 Gallons of propane. Cost: $3.50-$4.50. Or buy 5 disposable green propane bottles at $5-8 each.  $25-$40, depending on where you shop. Bottom line: One tank of gas costs about what 1 bottle does, but it gives you 5X as much heat.  That’s a No Brainer, People!

 

How do I connect my Gas Growler?

It is pretty simple. To connect the Gas Growler to a heater or stove that uses standard single-use green propane bottles, simply screw the hose into the location you would screw the bottle into. Then attach the other end of the hose to the Gas Growler as you would connect a large 20 pound propane tank. Open the valve and you’re ready to go!

  

How do I disconnect my Gas Growler?

Just close the valve on the tank and unscrew the hose from the tank and heater or stove. 

  

How do I turn on the fuel on my Gas Growler?

An easy twist of the valve on the top of tank will allow the propane to flow. It is similar to the large 20 pound propane tanks. 

  

How much fuel does the Gas Growler hold?

The Gas Growler is a 5 pound tank. It holds about 1.2 gallons. Five times as much as one single-use green propane bottle. 

  

How many hours will will fill last?

That depends on the device you’re using and propane consumption. The Gas Growler will last five times longer than a green single-use propane bottle. 

  

Will this tank last me for a weekend of camping?

If you use 5 or less  green single-use propane bottles, then yes. 

  

It sounds like my Gas Growler is leaking, is that normal?

The Gas Growler should not make any leaking or hissing sounds. If you hear a leak and/or smell propane, turn the valve on the top of the growler off and check the hose connections. 

  

Is this Gas Growler DOT approved?

Yes it is. The Gas Growler complies with DOT specifications 4BA, 4BW and 4E. It is safe to transport in your car, SUV, RV, or boat. 

  

How do I clean the Gas Growler Case if it gets dirty?

Use a damp sponge with mild detergent to wipe the top and bottom of the Gas Growler Case. The canvas on the sides can be wiped down or even scrubbed a bit. 

  

How should I dispose of single-use green propane bottles?

That is a question plaguing campers, boaters, and outdoor enthusiasts for years. Ignik will be setting up collection sites at our retail partner’s locations. Depending on local laws and recycling centers we will try to puncture and have as many bottles recycled as possible. 

  

I heard that you can refill those single-use green propane bottles in your home? Is that true

There are aftermarket adapters for refilling the single-use green propane bottles. The adapters do not have a shut off valve or overfill relief. 

  

Where can I fill the Gas Growler?

You can fill the Gas Growler anywhere that fills the large 20 pound propane tanks. We are working on an interactive map to help you locate those places. 

  

What do I need to fill up the Gas Growler? 

Simply take the Gas Growler to a propane filling station and they will attach and fill the tank. 

  

Can I fill it myself from my 20 pound tank? 

 We recommend a professional at a propane filling station fills your Gas Growler.  

 

Will this work with my stove or heater that uses the 1 pound single-use green propane bottles? 

Yes! We designed the hose to fit the tank on one end and to screw into the connector that you would usually screw the single-use green propane bottle into. 

  

My Gas Growler gets wet or frost on the outside when I use it, is this normal? 

Yes, this is normal. As the propane leaves the tank it cools and condensation can form on the outside of the tank. Simply wipe down the outside of the tank after use. 

  

How much does it cost to refill my Gas Growler? 

That really depends on the price at your local propane filling station. We have found that it costs us between $3.50 and $4.50 for a single fill. That is less than the cost of one single-use green propane bottles, and the Gas Growler holds 5 times as much. It is like getting five for the price of one. 

  

How long does the Gas Growler last? 

The Gas Growler is certified by the DOT for 12 years. After that it is possible to have the tank re-certified. 

  

How long can I cook with the Gas Growler? 

That depends on your stove and how efficient it is. We can tell you that a full Gas Growler will give you 5 times the cooking time of a single-use green propane bottle. 

  

How do I know how much propane is in my Gas Growler?

Weight. Propane weighs 4.2 pounds per gallon. The Gas Growler holds about 1.2 gallons of propane. 

We will update this with weights when the tank is full, ¾, ½, and ¼ full. 

  

Can I take my Gas Growler on the airplane? 

The TSA prohibits propane tanks in either carry-on or checked baggage. 

  

What is the best way to transport my Gas Growler? 

The Gas Growler is best transported in the case. Close the valve, disconnect the hose and wrap it in the area around the valve. and zip the top closed. The webbing handle makes it easy to carry, and the MOLLE webbing around the case allows you to strap it down so it doesn’t roll or shift in your vehicle. 

  

Can I use the hose I have from my 20 pound propane tank with the Gas Growler? 

The Gas Growler has the same type of valve as a large 20 pound tank. You can use your own hose and connect to the Gas Growler, but the opposite end of the hose might not have the correct threads for attaching to a stove or heater that uses single-use green propane bottles. 

  

Will my BBQ that uses a 20 pound propane tank hook up to the Gas Growler? 

Yes it will. Just connect the hose from your BBQ to the Gas Growler like you would a large 20 pound tank. 

  

Where is the Gas Growler made? 

The Gas Growler is made in the USA, the case and hose are assembled in China. 

  

What if I have a problem with my Gas Growler?

Our Performance Promise covers you. If you have a problem with our products we will fix, replace, or otherwise make things right. We know that customers can make or break a company. We want you to be happy with your purchase! 


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