Ignik Outdoors Privacy Policy

Effective Date: 5-28-25

Ignik Outdoors (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our marketing communications, or use our services.

1. Information We Collect

We collect the following types of information from and about users:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.

  • Device and Usage Information: IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of visits.

  • Marketing Preferences: Information about your communication preferences and interactions with our emails or SMS messages.

2. How We Use Your Information

We use your information to:

  • Fulfill orders and provide customer service

  • Send transactional and marketing emails

  • Send SMS messages (with your consent)

  • Improve our website, products, and services

  • Personalize user experience and communications

  • Analyze trends and performance through tracking technologies

3. Email Privacy

We respect your inbox and take your email privacy seriously.

  • Subscription: You may choose to subscribe to our marketing emails. You can unsubscribe at any time using the link provided in each message.

  • Transactional Emails: You will still receive emails related to purchases or account activity even if you unsubscribe from marketing communications.

  • No Selling of Emails: We do not sell or rent your email address to third parties.

4. SMS Communications

By providing your mobile number and opting in, you agree to receive SMS communications from Ignik Outdoors. These may include:

  • Order updates and confirmations

  • Promotional offers

  • Event or product announcements

Consent and Opt-Out:

  • You must opt in to receive SMS messages.

  • You can opt out at any time by replying “STOP” to any message.

  • Message and data rates may apply based on your carrier plan.

We will not share your phone number with third parties for their marketing purposes.

5. Tracking Technologies

We use tracking technologies such as cookies, pixels, and analytics tools to improve your experience and measure the effectiveness of our campaigns.

  • Cookies: Small files stored on your device to remember your preferences and enhance functionality.

  • Analytics: Tools like Google Analytics help us understand user behavior and website performance.

  • Advertising Pixels: We may use pixels from social media and advertising platforms (e.g., Facebook, Google) to show you relevant ads based on your browsing behavior.

You can manage cookie preferences through your browser settings and opt out of interest-based advertising via tools such as the Digital Advertising Alliance.

6. Sharing of Information

We do not sell your personal information. We may share it with:

  • Service Providers: To help us operate our business (e.g., shipping, payment processing, email delivery)

  • Legal Requirements: If required by law or to protect our legal rights

7. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access to the data we hold about you

  • Request correction or deletion

  • Opt out of marketing communications

To exercise your rights, contact us at [Insert Contact Email].

9. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the “Effective Date” above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Ignik Outdoors
Email: customerservice@ignik.com
Phone: 206)590-4600

Address: 403  Madison Ave N #240, Bainbridge Island, WA 98110