FireCan Rocks

I left two voicemails and sent multiple emails requesting help with my package. FedEx has told me to contact you, the shipper, to resolve the issue. I have not received any phone call or email from you in days now. As a customer who has spent hundreds of dollars on your products over the years, I am extremely disappointed in your customer service. So disappointed, in fact, that I will no longer buy another product from your company. I will tell friends and family as well about my poor experience. I will submit a negative review documenting my experience. You will lose future sales because of the way you’ve treated me, a once loyal customer. If you aren’t going to help resolve the shipping issue then please keep my money. You won’t get another dime from me.

I ran my FireCan with and without these rocks and I don’t know how anyone could go without them. The absolute aesthetic improvements on top of the awesome heat disbursement you get from these are a complete game changer!

The fire rocks do what they say and I’m happy with the results.

Looks cool, disperses heat well and easy to remove when maintenance on the pit is needed.

As avertised, the rock help will both retaining head and ambiance. They weigh more than I would like and if there is a next time, I would have spent the extra money and purchased the lighter rocks.