This will be the perfect gift for my kids (in their 20’s) as they embark on new adventures with their families. What better way to keep the memory of Dad taking them camping, when they were younger, than to insert a small message etched right into the cooktop? Luckily, I own a laser engraving business (PPCLaser) which made this possible. This will be the perfect gift to give to them this year for Christmas. Hoping it lasts and serves them for many years. I can’t wait for them to open it!
. I wanted to write back in response to the incredible customer service that I just received because of my comment below. my comment below was accurate, but I’m blown away by the quick response from Nicole in customer service. She assured me she was very sorry that this experience went south, and she made it up by sending out a brand new one immediately.. this company is top of the line. I own seven products and I want the rest of them that are out. I tried to find a way to delete the comment below because they made it right, but they owned it and they made it themselves
I still love you ignik!
I love this company, but I just bought the two in one stove. And the top thing is completely broken. The part where it slides open and where that rod comes out wire thing the plate is completely off. the burners crooked. I was really looking forward to this now I’m completely bummed out. I don’t really have the money to be dropping and I did thinking it was gonna be great and now I’m left irritated lol .
Thank you for taking the time to share this review with us! We're so very sorry to hear that you have had a disappointing experience with our 2-in-1 Heater/Stove. We always want to stand behind our products, and would be happy to make this right. Someone from our customer service department will be reaching out to you to discuss options.
This warms up fast and really throws off heat. You can also cook on it, and the lever controls the temperature. I really like dual-purpose gear for camping. There is only so much room in the car, so small and multi-purpose is great. I am always cold and I didn't think this would be enough, but it is it really warm.
Why would you not make this with a quick disconnect! Just having to buy more and more adapters to make their products work together! Love your concepts, but major design flaws in all your products!!
We're so sorry to hear that you've had a bad experience with the 2-in-1! Like all of our products, it is covered by our Ignik Performance Promise. Our customer service team will be in contact with you to help get this resolved for you!